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White Papers and Articles
- Knowledge Ability's Virtual Glossary (version 18, revised and updated October 2007). This covers terms associated with virtual teaming, remote working and virtual learning. | HTML version | no PDF version |
- The Value of Collaboration - John Gundry argues that collaboration, particularly e-collaboration, can be made a value-generating organisational capability; April 2007. | HTML version | PDF version |
- Web 0.0 Social Media - Re-publication of John Gundry's 1991 paper on enterprise collaboration and knowledge-sharing using what are now called social media, with explanatory preface; September 2006. | HTML version | no PDF version |
- Trust and Teleworking - John Gundry's invited submission to the Australian Telework Advisory Committee in which he reviews international evidence that managers' trust is blocking the adoption of teleworking, analyses this in terms of trust processes, and recommends how to overcome this mistrust; July 2006. | no HTML version | PDF version |
- Feeling Together Apart - Behavioural Contracts for Remote Workers - how mutual agreements on relationships, communication, management and many other often undiscussed workplace topics can help virtual team members and teleworkers not only work together apart but feel together apart; October 2005. | HTML version | PDF version |
- Flexible Working: Can Home Workers And Their Managers Make It Work? - UK Government proposals foreshadow a dramatic increase in home-based remote virtual workers, but will they and their managers be able to work successfully at a distance?; June 2005. | HTML version | PDF version |
- How Flexible is E-Learning? - the realities of life in today's busy corporations can mean that quality in e-learning becomes a trade-off; September 2003. | HTML version | PDF version |
- Information (and E-mail) Overload - identifying TUNA, data on the seriousness of the problem, and our remedial service Beating E-Mail Stress; updated May 2002. | HTML version | PDF version |
- Managing Through the Internet - about managing virtual teams; June 2001. | HTML version | PDF version |
- The Human Factor: The Psychological Implications of M(obile)-Work - the dangers of being consumed in a messaging vortex; June 2001. | HTML version | PDF version |
- Trust in Virtual Teams - components of trust and how they play out in virtual teams; August 2000. | HTML version | PDF version |
- Intranet Challenges: Online Work and Communication - intranets fuel communication in the virtual, electronic workplace; June 1997. | HTML version | PDF version |
- Team Knowledge Management: A Computer-Mediated Approach - how we maximise accessibility to tacit knowledge through team conferences; December 1996. | HTML version | PDF version |
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